G2 Crowd recently published its Grid℠ report for social collaboration products. In it, Socialcast by VMware was named one of only four Leaders. The Grid℠ ranks social collaboration products based on customer satisfaction as reported by users in their reviews and vendor market presence.
Socialcast is an enterprise-grade social networking platform that brings people, conversations and projects together in a single place so employees can better collaborate, find information faster and be more productive. Socialcast helps a range of companies, from DirecTV to Humana, align employees with corporate visions, open lines of communication and foster innovation throughout the business.
Socialcast was highly rated in the Grid℠ for performance and reliability, online status of coworkers and search functionality. Customer reviews also touted Socialcast’s intuitive product interface and features like Reach, Socialcast’s integration feature with other business platforms, and Town Hall, which connects executives and employees through virtual meetings in the community.
In the report, some Socialcast customers expressed a desire for Socialcast to be part of a full suite of collaboration products. To directly address this feedback, VMware launched the VMware Collaboration Bundle, a full content and collaboration suite that integrates Socialcast, AirWatch Content Locker and AirWatch Video.
Ninety percent of customers whose reviews were included in the G2 Crowd report gave the product four or five stars, and 85 percent said they were likely to recommend Socialcast. Customers also highlighted features, functionality and intuitive use in their reviews:
- “Socialcast has an easy, familiar and intuitive interface – our 700+ employees had little trouble adapting to the system with only a basic introduction. Also, it’s easy to track adoption and engagement using the admin tools provided. The “Thank You” system has replaced other appreciation/acknowledgement systems we had in place, mostly because it is so easy to use.” – Charles W., executive sponsor in the financial services industry.
- “Socialcast is really a great product and works perfectly. It offers a wide range of features and some of them are quire unique like Reach and Town Halls. I like the most that Socialcast is not just offering the platform but it a true partner by listening to our needs and provide us with the opportunity to influence the roadmap.” – Dennis A., business partner in the electrical and electronic manufacturing industry.
- “I like the ability to opt in and out of various groups and messages so that I get only the information that I want and need. This is very different than email where I am bombarded with more than 100 messages per day and spend more time glancing at them to see if they are important or not. We have also integrated federated search at my organization to add another layer of being able to find the experts, groups, and information that our employees need to find quickly on a daily basis.” – Kamil D., administrator in the information and technology services industry.
To download the G2 Crowd Grid℠ for Social Collaboration Products, visit this page.
For more information on VMware content and collaboration products, read the product page.