Last week, Socialcast released its latest feature, Socialcast Chat, providing users with a reliable and secure instant messaging tool. The new Socialcast Chat is updated to deliver a more lightweight and responsive chat tool that customers can use daily for business communication. Socialcast Chat is derived from the previously trusted Private Message feature, and now provides a seamless flow between web and mobile devices.
Socialcast Chat ensures a secure form of communication within Socialcast to quickly message a person or group without displaying messages in the community stream. Messages are sent via mobile or desktop in real-time without delays as a confidential way to communicate. The feature provides users the ability to privately initiate a chat with an individual or group make quick decisions and come to a resolution on business matters within seconds. The security features in Chat provide a more secure way to communicate than other non-enterprise chat tools, such as text messaging or mobile messaging apps.
The new enhancements to Socialcast Chat includes a chat menu on the right-hand side of the browser that displays an expanded list of favorite and recent chats; users can also filter chats by typing names in the search bar. Users are able to access all chats on the list and receive a conversation pop-up, similar to consumer instant messaging applications. Socialcast Chat is available to all communities on Socialcast.
Some of highlighted features include the ability to:
- Add members, rename or leave a group chat
- Hide a 1:1 chat
- Change group chat photo in full conversation view
- Infinite scroll and load of previous chat messages
Click here to learn more about Socialcast Chat and more feature updates.