We asked enterprise mobility experts and IT influencers, “In honor of the New Year, which mobile computing trends do you think will reshape IT in 2017?” The most popular answer: Security will be a bigger priority, of course.
[Related: VMware AirWatch Security: Year in Review]
See what else the pros predict.
1. Mobile App & Data Management
Mobile device management (MDM) solutions have matured and offer much more than device-level management. As a result, IT will continue to pivot business mobility strategies, especially as personal devices become a workplace standard.
In particular, Jeff Orr, research director at tech market intelligence firm ABI Research, sees IT reallocating resources for developing secure productivity apps in 2017.
— Jeff Orr (@ABI_JeffOrr) December 8, 2016
And Mark Parris, an identity and security expert and Microsoft MVP in Enterprise Mobility, sees IT shifting focus towards protecting enterprise data on endpoints.
@AirWatch less focus on device management and more focus on the protection of data. Who cares if I have Candy Crush?
— Mark Parris (@markparris) December 8, 2016
2. The Digital Workforce
Diane McWade, IT strategist and leadership expert, believes companies will see a growing mobile workforce this year.
1. More mobile workforces
2. IoT proofs of concept realised
3. Smart Data not Big data on the go
4. Investment in security.
— diane mcwade (@dianemcwade) December 2, 2016
Indeed, IDC has estimated that almost 75% of the U.S. workforce will be mobile-enabled by 2020 thanks to the proliferation of devices and apps. Plus, companies are seeing an entirely new class of digital employee emerge—in industries like retail and healthcare—according to our own experts.
3. Internet of Things at Work
In addition to increased digital work and security, Diane said Internet of Things (IoT) projects will move from proof of concept to pilot stages. And Craig Borysowich, a tech consultant and IT speaker, believes IoT integrations will be among IT’s priorities in 2017.
@AirWatch better security and more IOT integration
— Craig Borysowich (@craigwb) December 1, 2016
As IoT progresses, so will the concept of Big Data—the huge volume of data that will be collected by IoT devices. Smart Data, powered by intelligence, is the next big thing that will yield actionable insights instead of numbers alone.
[Related: IoT in the enterprise—VMware Is on It]
4. Conversational User Interfaces
Voice is the new user interface (UI) for mobile apps, according to Holger Mueller, vice president and principal analyst at digital strategy analyst firm Constellation Research, Inc.
— Holger Mueller (@holgermu) December 12, 2016
Apple Siri, Amazon Alexa, Microsoft Cortana, Google Assistant—in just two years, Gartner estimates that 20% of all user interactions with smartphones will take place with such “virtual personal assistants” (including voice- and text-based assistants). As consumers and employees alike gain familiarity with them, users will expect such effortless searches and intuitive work flows across mobile apps.
5. Mobile Payment Apps
Finally, IT leader Terje Nymark Olsen expects users will be ready to adopt mobile payment apps this year, and businesses will dangle loyalty perks to drive adoption further. The trend introduces new opportunities for financial services to connect with consumers.
@AirWatch Hi, Consumers will be comfortable with mobile payment. Expect more personalised loyalty programs taking advantage of mobile apps
— Terje Nymark Olsen (@NTerje) December 5, 2016
Read more 2017 mobile tech trends: